Solutions
Service+
Operational services for the lifecycle of your energy storage system(s)
Comprehensive lifecycle solutions
Ensuring returns on clean energy investments with a holistic, system-level approach to energy storage.
Maintaining and optimising energy storage system performance is critical for your business success. The right combination of hardware, software and services will ensure seamless system integration and optimisation for all stakeholders. Wärtsilä’s Service+ solution is a suite of comprehensive lifecycle solutions applicable for energy storage systems, delivered and integrated by Wärtsilä, with secured connectivity.
Service+ GEMS
Ensure software reliability
Wärtsilä’s Service+ GEMS solution ensures that your energy management system software is always up to date, supporting reliable operations of your energy storage system. In addition, we provide warranty administration support.
Service+ GEMS includes:
- Software Maintenance
Service+ Base
Expertise to support your daily operations
Wärtsilä’s Service+ Base provides operational support and GEMS maintenance for the energy storage system. It also ensures access to remote support via an Agreement Manager, as well as support via the Wärtsilä Expertise Centre.
Service+ Base includes:
- Expertise Centre support
- Software Maintenance
Service+ Prime
Ensure safe and reliable operations
Wärtsilä’s Service+ Prime provides energy storage system maintenance with planned maintenance costs. The Wärtsilä Expertise can investigate issues and provide actionable advice and recommendations to ensure the site is operating optimally. Simultaneously, GEMS oversees and controls the investment.
Service+ Prime includes:
- Annual Inspections
- Planned Maintenance
- Expertise Centre support
- Software Maintenance
Service+ GAP
Ensure energy storage system performance
Wärtsilä’s Service+ GAP provides energy storage system maintenance with performance guarantees for the lifecycle of an energy storage system’s operation. Wärtsilä’s Service+ GAP ensures the energy storage system performs optimally and on guaranteed levels with support via an Agreement Manager, as well as support via the Wärtsilä Expertise Centre. Simultaneously, GEMS oversees and controls the investment.
Service+ GAP includes:
- Performance Guarantees
- Extended System Warranty
- Annual Inspections
- Planned Maintenance
- Expertise Centre support
- Software Maintenance
Service+ Resources
Listen
GTM Podcast - An Island’s Path to 100% Renewables
From always being dependent on diesel fuel, a hybrid plant controlled by our GEMS Digital Energy Platform changed Graciosa's energy story. Learn about the seamless renewables integration.