Solutions

Service+

Operational services for the lifecycle of your energy storage system(s)

Comprehensive lifecycle solutions

Ensuring returns on clean energy investments with a holistic, system-level approach to energy storage.

Maintaining and optimising energy storage system performance is critical for your business success. The right combination of hardware, software and services will ensure seamless system integration and optimisation for all stakeholders. Wärtsilä’s Service+ solution is a suite of comprehensive lifecycle solutions applicable for energy storage systems, delivered and integrated by Wärtsilä, with secured connectivity.

Service+ GEMS

Ensure software reliability

Wärtsilä’s Service+ GEMS solution ensures that your energy management system software is always up to date, supporting reliable operations of your energy storage system. In addition, we provide warranty administration support.

Service+ GEMS includes:

  • Software Maintenance

Service+ Base

Expertise to support your daily operations

Wärtsilä’s Service+ Base provides operational support and GEMS maintenance for the energy storage system. It also ensures access to remote support via an Agreement Manager, as well as support via the Wärtsilä Expertise Centre.

Service+ Base includes: 

  • Expertise Centre support
  • Software Maintenance

Service+ Prime

Ensure safe and reliable operations

Wärtsilä’s Service+ Prime provides energy storage system maintenance with planned maintenance costs. The Wärtsilä Expertise can investigate issues and provide actionable advice and recommendations to ensure the site is operating optimally. Simultaneously, GEMS oversees and controls the investment.

Service+ Prime includes: 

  • Annual Inspections
  • Planned Maintenance
  • Expertise Centre support
  • Software Maintenance

Service+ GAP

Ensure energy storage system performance

Wärtsilä’s Service+ GAP provides energy storage system maintenance with performance guarantees for the lifecycle of an energy storage system’s operation. Wärtsilä’s Service+ GAP ensures the energy storage system performs optimally and on guaranteed levels with support via an Agreement Manager, as well as support via the Wärtsilä Expertise Centre. Simultaneously, GEMS oversees and controls the investment.

Service+ GAP includes:

  • Performance Guarantees
  • Extended System Warranty
  • Annual Inspections
  • Planned Maintenance
  • Expertise Centre support
  • Software Maintenance

Listen

GTM Podcast - An Island’s Path to 100% Renewables

From always being dependent on diesel fuel, a hybrid plant controlled by our GEMS Digital Energy Platform changed Graciosa's energy story. Learn about the seamless renewables integration.